We’re Direct Community Care
Helping Individuals
on the NDIS
Helping Individuals
on the NDIS
At Direct Community Care, we are committed to supporting you to achieve your goals and empowering you to live your best life. We believe in providing the knowledge needed to make informed choices about your support and meeting your needs.
We focus on building strong relationships with you and your support network so we can work collaboratively to ensure you receive the best possible care. We listen to your needs and wants so we can connect you with consistent, caring support workers. Understanding that each of you are unique with your own set of goals.
Our skilled support workers are dedicated to improving your day-to-day life, and they do this with a smile and a sense of fun. We understand that you are the expert in your life and want to provide support to empower you to make choices that work for you. Our services include capacity building, community access, in-home support, personal care, SIL, STA/respite, life stage transition, personal activities, travel/transport, daily tasks/shared living, innovative community participation, development – life tasks and household tasks. At Direct Community Care, we strive to be YOUR choice of provider and make a positive impact through demonstrating excellence in how we engage with you and our team.
Our Services
Community Access
Our mission is to empower individuals with disabilities by providing connections through social experiences and activities such as sports, day trips, and getaways. We also assist in developing skills with classes in cooking, job skills, and budgeting. Flexibility for our participants and collaboration with family ensures we can create meaningful relationships by involving participants in community events.
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Personal Care
We understand that personalised care is crucial for ensuring the dignity, confidence, and the independence of our participants. Our Personal Care services are designed with this in mind, and we work to provide compassionate, respectful support that helps every individual reach their full potential.
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Capacity Building
Part of our commitment to participants is providing capacity-building goals that focus on individual needs. We believe that every person is unique, and so are their goals and aspirations. Our organisation empowers individuals with a disability by providing support and training to achieve independence and enhance their skills.
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Trauma Informed Care
Trauma Informed Care
It’s not what is wrong with you, it’s what has happened to you
Trauma-Informed Care is about ensuring ALL individuals feel physically and emotionally safe, are noticed and listened to, and are given a voice. Here at DCC we pride ourselves on implementing a Trauma Informed Framework to every element of the organisation and the support we provide. Trauma informed practices rests on the foundation principle of ‘do no harm’.
Trauma-Informed Framework
“Trauma Informed Practice is not about the treatment of trauma or
the symptoms, but rather a recognition that trauma experiences
are a possibility for anyone”
(Kezelman & Stavropoulos, 2012)
What does this mean for you?
In short it means we understand that trauma can impact everyday living and can make experiencing life and certain situations hard. Sometimes trauma can lead to a person having a disability and many people who have a disability are more susceptible to experiencing trauma. In Australia, a person with a disability is twice as likely to experience violence as people without a disability (Sutherland,
Kavanagh, Llewellyn, Byars, Krniacki & Hargrave, 2020).
We want to work with you to understand your trauma and respond therapeutically, using the five trauma informed principles:
- Safety – creating areas that are calm and comfortable
- Choice – providing you with options around your care
- Empowerment – noticing your strengths and capabilities
- Collaboration – making decisions together
- Transparency and Trustworthiness – providing clear and consistent information
It is imperative to recognise and understand the signs of distress, trauma impacts, coping strategies and complex behaviour support needs to support people with disability to recover from trauma .We know that changed behaviour means there is something that is worrying you and we work to understand what that is for you. This means we can adapt how we interact with you to best support you to feel safe, valued and heard.
Trauma Informed Care
It’s not what is wrong with you, it’s what has happened to you
Trauma-Informed Care is about ensuring ALL individuals feel physically and emotionally safe, are noticed and listened to, and are given a voice. Here at DCC we pride ourselves on implementing a Trauma Informed Framework to every element of the organisation and the support we provide. Trauma informed practices rests on the foundation principle of ‘do no harm’.
Trauma-Informed Framework
“Trauma Informed Practice is not about the treatment of trauma or
the symptoms, but rather a recognition that trauma experiences
are a possibility for anyone”
(Kezelman & Stavropoulos, 2012)
What does this mean for you?
In short it means we understand that trauma can impact everyday living and can make experiencing life and certain situations hard. Sometimes trauma can lead to a person having a disability and many people who have a disability are more susceptible to experiencing trauma. In Australia, a person with a disability is twice as likely to experience violence as people without a disability (Sutherland,
Kavanagh, Llewellyn, Byars, Krniacki & Hargrave, 2020).
We want to work with you to understand your trauma and respond therapeutically, using the five trauma informed principles:
- Safety – creating areas that are calm and comfortable
- Choice – providing you with options around your care
- Empowerment – noticing your strengths and capabilities
- Collaboration – making decisions together
- Transparency and Trustworthiness – providing clear and consistent information
It is imperative to recognise and understand the signs of distress, trauma impacts, coping strategies and complex behaviour support needs to support people with disability to recover from trauma .We know that changed behaviour means there is something that is worrying you and we work to understand what that is for you. This means we can adapt how we interact with you to best support you to feel safe, valued and heard.
Our Dedicated
Care Team
Direct Community Care is made up of a compassionate and friendly team committed to providing outstanding and personalised care to our participants. Established in 2022, we have cultivated a community of mutual respect and support within our team, enabling us to provide individualised services to our participants.
Our Values
Dignity
Integrity
Respect
Empowerment
Collaboration
Transparency
Accessing
Our Services
If you or a loved one is in need of disability care, Direct Community Care is here to help. Our services are available through self-referral or third-party referral, making it easy for everyone to access the care they need. Contact us to learn more about our wide range of services.
Join the Community
Reach out today for a chat regarding your support needs.